Run compliance for every client from one workspace

Run every client engagement from one multi-tenant workspace built for compliance BPOs at scale.

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01Onboard customers for every regulated client
02Monitor every client's transactions on rules tuned to their risk
03Screen the full client book against global watchlists
04Investigate cases across the client book from one queue
05Give every client their own branded operations portal

Work every client engagement from one analyst queue

Onboard customers for every regulated client

Give each client its own verification workflows, risk thresholds, and data segregation, and work the whole book from one analyst interface that routes by client, risk tier, or specialization.

Onboard customers for every regulated client

Monitor every client's transactions on rules tuned to their risk

Run every client's transaction monitoring on rules tuned to their risk appetite and route every alert into the analyst queue you've assigned to that engagement, while keeping cross-client patterns visible to your risk leadership inside the same boundaries.

Monitor every client's transactions on rules tuned to their risk

Screen the full client book against global watchlists

Screen every client's book against global sanctions and watchlists at the match sensitivity each engagement requires, and re-screen the entire portfolio the moment a list updates with every disposition logged per client for audit.

Screen the full client book against global watchlists

Investigate cases across the client book from one queue

Triage alerts, build cases, and draft suspicious-activity narratives per client from one unified workspace that holds each engagement to its own filing format, template, and audit trail.

Investigate cases across the client book from one queue

Give every client their own branded operations portal

Run every client engagement from a portal carrying that client's brand, domain, and SSO, while your operations team works the whole book from one platform with full tenant isolation between client books.

Give every client their own branded operations portal

CAPABILITIES

Scale compliance operations across every client engagement

Work every engagement from one analyst workspace with per-client rule sets and segregated audit trails.

Multi-tenant operations

  • Client-segregated data and workflows
  • Per-client rule sets and thresholds
  • Unified analyst workspace across clients
  • Client onboarding in days

KYC, AML & screening

  • Identity verification and document checks
  • Transaction monitoring with per-client rules
  • Sanctions and watchlist screening
  • PEP and adverse media screening

Case management & reporting

  • Alert triage with client-assigned routing
  • Regulatory filing narratives per client format
  • Examiner-ready audit trails per engagement
  • SLA tracking and throughput analytics

Onboard new clients to the platform in days

Give every client its own tenant with dedicated configurations, data boundaries, and reporting, and let your operations team work across all of them without switching tools.

Stand up a client tenant with data segregation and role-based access. Import the client's customers, transaction feeds, and case history.

Set transaction monitoring thresholds, screening sensitivity, and risk-scoring models to the client's risk appetite and regulatory obligations. Run each client's rules independently.

Route alerts to analyst queues by client, risk tier, and specialization. Move analysts across clients or dedicate them to a single engagement, and rebalance the queue automatically as volume shifts.

Generate per-engagement compliance reports, regulatory filings in the client's required format, and per-engagement audit trails. Log every analyst action against client, timestamp, and decision rationale.

Cut cost-per-case with supervised agents.

OneLattice's purpose-built agents that handle this work end-to-end.

See the full agent roster

Rule Building Assistant

Turns natural-language descriptions into production rule logic.

Triage Agent

Triages every alert, escalates real signal, and learns from analyst dispositions.

FP Resolver

Clears name mismatches, transliteration, and weak matches against client SOP.

Investigator Agent

Gathers history, runs checks, builds the case, and recommends action.

OPERATIONAL OUTCOMES

Cut cost-per-case without cutting audit quality

Improve cost-per-case, analyst utilization, and time-to-onboard inside one platform built for BPO margins.

Reduce client onboarding time

Stand up every new client tenant with rules, data feeds, and analyst routing inside days.

Lower cost-per-case

Auto-resolve routine alerts through supervised triage so your analysts spend their day on real investigations, with every case arriving pre-assembled with identity, transaction, and screening context.

Scale without multiplying systems

Add a new tenant when you add a new client and keep one workspace, one analyst interface, and one audit framework regardless of how many engagements you run.

Deliver audit-ready output per client

Show every client's regulator a complete, segregated audit trail with screening decisions, alert dispositions, and filings logged by client and by analyst.

RELEVANT SOLUTIONS

Explore the solutions BPOs deploy for their clients

Run every solution your client engagements need from one platform.

Customer Onboarding

Run KYC and identity verification for multiple regulated clients from one workspace.

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Transaction Monitoring

Monitor transactions across client portfolios with per-client rule sets and alert routing.

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Sanctions Screening

Screen against global sanctions, watchlist, and regional enforcement lists with per-client sensitivity settings and disposition workflows.

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Customer Risk Assessment

Score and tier customers per client's risk appetite. Risk models run independently per engagement.

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Investigation & Reporting

Triage alerts, build cases, and submit regulatory filings per client with segregated audit trails.

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PEP & Adverse Media

Screen applicants against PEP lists and adverse media sources with per-client match rules.

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Corporate Onboarding

Run KYB and beneficial ownership checks for clients whose customers are businesses.

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Scenarios Engine

Configure and tune monitoring scenarios per client without engineering support.

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See OneLattice in action.