Agents that run the fraud queue.
Triage every fraud alert and run the investigation through to chargeback without an analyst touching a form.
Agents that take a fraud signal from detection through resolution.
Detect fraud at signup, login, and payment in real time.
Score every transaction against the cross-customer fraud graph, so a ring seen at one customer surfaces against the next.
Every score logs the signals, the model, and the reasoning the analyst can review.
See network analysis
Open every case with the evidence already assembled.
Pull session context, device data, related entities, and the historical pattern before an analyst opens the alert.
The reviewer spends time on judgement instead of stitching three tools together.
See case management
File chargebacks and win disputes without an analyst touching a form.
Pull transaction details, customer history, device data, and delivery proof on every chargeback, then build the processor-specific evidence package and file it in the right format.
Win-loss outcomes feed the next dispute.
See payment fraud prevention
Agents that work alongside your team.
Hand every fraud task to an agent that works inside your policy, logs every action, and lets a reviewer reverse anything that needs it.
- Triage every alert and clear the obvious noise.
- Investigate every block with the evidence already packed.
- File every chargeback autonomously.
- Tune the rules from every closed case.
OVERSIGHT
Oversight under tiered autonomy.
Set the autonomy level for each task the agent runs, and capture the trigger, the source, and the reviewer on every action.
Autonomous
Let the agent act alone on reversible, low-risk work, including obvious false positives, clear chargeback wins, and standard dispute filings, and log every action for audit.
Recommend, then approve
Let the agent assemble the case and frame the recommendation, then hand it to a reviewer to sign off on before anything ships.
Advisory only
Keep the call with the analyst on customer blocks, ring-level decisions, and high-value chargeback strategy, and let the agent surface the evidence and the rationale only.
INTEGRATIONS
Drop agents into the fraud stack the team already runs.
Case management
Land agent outputs in the case manager the analysts already use, or use OneLattice's native workspace if the team prefers.
CRM systems
Pull customer context from Salesforce, HubSpot, or any CRM on every alert, and push case outcomes back so the customer record stays current.
ERP & core systems
Reach into the ledger, the core banking system, and the transaction database so agents reason over the data of record instead of a stale copy.
Risk databases
Layer OneLattice's GraphIntel for entity reputation, device intelligence, and cross-customer fraud signals next to the watchlists and third-party feeds already in the stack.
Workflow & automation tools
Trigger downstream workflows in Zapier, n8n, or any internal pipeline the team already runs.
Payment processors
Plug into the card processors and acquiring stack, pull transaction details, and write decisions, decline reasons, and dispute evidence back into the payment flow.
DEPLOYMENT & TIME-TO-VALUE
Deploy in weeks on the stack the team already runs.
Pre-trained agents land in the tools the fraud team already uses, configurable per task, with no rebuild required.
Go live in 2 weeks
Spin up pre-trained agents in two weeks, configured to the team SOPs during onboarding.
SaaS or VPC
Start on hosted SaaS for fast time-to-value, or run in a virtual private cloud where compliance requires it. Same product, same agents.
Plug into your stack
Drop agents into the case manager and workflow tools the team already uses, or run them inside OneLattice's native workspace.
Modular building blocks
Configure each agent's autonomy per task, turn an agent on independently, swap them across solutions, or run the full stack on day one.
Keep an analyst in control of every agent decision that matters.
Keep a human on every high-stakes call.
Auto-clear only what the policy allows the agent to act on alone, and route the rest into a reviewer queue with the agent's recommendation and evidence already attached.
Trail every action the agent took.
Capture the inputs the agent read, the rules it applied, and the decision it shipped against an immutable record an examiner can replay end to end.
Version every model and every prompt change.
Track every change to the underlying model, the prompt, and the policy that produced a decision, so a reviewer can answer why an agent acted months after the fact.
Run maker-checker on every policy update.
Require a second approver on every change to thresholds, escalation rules, and agent permissions before it ships to production.
PLATFORM
Take the same agents into the rest of the fraud and compliance stack.
One platform from intake through investigation.
Investigation & Reporting
Draft SARs and chargeback packages with the audit trail attached.
Learn more →